Contact Us

Telephone orders, after sales and advice:

t : 0800 389 0059
f : 01753 554 401
e : info@linenslimited.co.uk

Write to us at:
Linens Ltd
19 Spackmans Way
Chalvey
Slough
Berkshire
SL1 2SA

Delivery Times - Often next day (not guaranteed)

Delivery times for Curtain Poles: 3-5 working days

Returns and Refunds Policy

Please note: curtain poles are not subject to this policy and are non-returnable

You have the right to cancel your order within 7 working days from delivery. You must notify us by phone of your intention to cancel within 7 working days from delivery. After notification we will issue you a returns number that you must quote on the paperwork when returning the goods.

1. Goods must be returned 'AS SOLD' in the original packaging complete 'AS NEW'.
2. Goods must be complete, unused, and in 'AS NEW' condition (eg if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received.
3. Goods must be returned to our Returns Department within 14 days from authorisation. We are unable to accept returns of un-wanted and non-faulty items after the 14 days.
4. Any 'FREE GIFTS' with the products must also be returned.

Note:
You must organise the return the unwanted items at your expense and risk. Returns cannot be accepted without prior authorisation and a returns authorisation number. The returns authorisation is valid for up to 14 days only. Goods sent back without prior returns authorisation will be returned back to you and the cost of delivery charged to you.

Refunds

Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by our Returns department to check for completeness and correct product return.

1. Goods received back complete as NEW and unused and in original box and packaging including all accessories and in a re-sellable condition:
   You will be refunded the full invoice amount less cost of delivery.
2. Goods received back not in a re-sellable condition:
   We are unable to accept these back under the above terms and the goods will be returned back to you and the cost of delivery charged to you.

Returns enquiries : info@linenslimited.co.uk