Delivery Times & Returns Policy



Delivery exceptions and charges

Next day delivery is unavailable on Rugs and Curtain Poles and Blinds:
Please allow 3-5 working day delivery when purchasing Rugs and Curtain Poles and Blinds

Unfortunately our next working day delivery policy excludes some remote rural areas and countries. If your are requesting delivery to a postcode listed below, please allow extra time for delivery from the date and time you place the order, noting our 3pm cut-off time on working days for dispatch that day.

In the event that shipping charges apply to your order, we will contact you to advise on the next course of action.

Scotland

Postal Codes	Earliest Delivery	Delivery Charge
AB10-AB16	2 working days	£9.95
AB21-25	2 working day	£9.95
AB30-AB39	2 working days	£9.95
AB41-AB45	2 working days	£9.95
AB51-AB56	2 working days	£9.95
HS1-HS9	6 working days	£9.95
IV1-IV28	2 working days	£9.95
IV30-IV36	2 working days	£9.95
IV40	2 working days	£9.95
IV41-IV49	4 working days	£9.95
IV51	4 working days	£9.95
IV52-IV53	2 working days	£9.95
IV54	2 working days	£9.95
IV55-IV56	4 working days	£9.95
IV63	2 working days	£9.95
KW1-KW14	2 working days	£9.95
KW15-KW17	8 working days	£9.95
KA28	2 working days	£9.95
PA20-PA40	2 working days	£9.95
PA41-PA49	5 working days	£9.95
PA60	7 working days	£9.95
PA61	4 working days	£9.95
PA61-PA78	4 working days	£9.95
PH15-PH26	2 working days	£9.95
Ph20-PH41	2 working days	£9.95
PH42-PH44	5 working days	£9.95
PH42-PH44	5 working days	£9.95
PH49-PH50	2 working days	£9.95
ZE1-ZE3	8 working days	£9.95

Isles of Scilly

Postal Codes	Earliest Delivery	Delivery Charge
TR21-TR25	3 working days	£14.95

British Forces

Postal Codes	Earliest Delivery	Delivery Charge
BFPO	-- working days	£19.95

Northern Ireland

Postal Codes	Earliest Delivery	Delivery Charge
BT1-BT99	2 working days	£9.95

Republic of Ireland

Postal Codes	Earliest Delivery	Delivery Charge
DUB1-DUB24	2 working days	£19.95
EIRE	2 working days	£19.95

Channel Islands

Postal Codes	Earliest Delivery	Delivery Charge
GY1-GY9	5 working days	£14.95
JE1-JE4	5 working days	£9.95

Isle of Man

Postal Codes	Earliest Delivery	Delivery Charge
IM1-9	5 working days	£9.95
IM86-87	5 working days	£9.95
IM99	5 working days	£9.95

Delivery Times - Often next day (not guaranteed)

Order Before 3pm	Delivery	Order After 3pm	Delivery
Monday	Tuesday / Wednesday	Monday	Wednesday / Thursday
Tuesday	Wednesday / Thursday	Tuesday	Thursday / Thursday
Wednesday	Thursday / Friday	Wednesday	Friday / Monday
Thursday	Friday / Monday	Thursday	Monday
Friday	Monday / Tuesday	Friday	Tuesday
Saturday	Tuesday	Saturday	Tuesday
Sunday	Tuesday	Sunday	Tuesday

Izziwotnot Furniture Delivery & Assembly Service

UK Mainland Only
All Izziwotnot Furniture will be shipped at the normal shipping rates as stated on the website, however we cannot offer the option of next day delivery. Standard Delivery time on Izziwotnot Furniture is 4 – 6 weeks.

Our Assembly Service starts from £35 for one item, £45 for two items and £55 for three or more items to be assembled (Prior to delivery taking place). This service will allow you to have Izziwotnot Furniture items being delivered to be assembled at the same time. The assembling of furniture will take place in the customer's preferred room and all packaging will be taken away for recycling.

Northern Ireland and Eire
Izziwotnot Furniture Delivery charge for a single item is £35. Larger furniture deliveries are charged at £75 per pallet. Our Assembly Service is not available in this area.

All Other Areas
Unfortunately Izziwotnot Furniture Delivery and Assembly Service is not available for overseas customer’s.

Once the goods are ready for delivery, our team will contact the customer again to arrange a convenient delivery time. Please note, although our sales team do try to give an indication of an approximate delivery date when requested, this date can be subject to change until the delivery time has been confirmed directly with the customer by a member of our dispatch team.

If you have any questions regarding this information please contact us.

Returns and Refunds Policy

You have the right to cancel your order within 7 working days from delivery. You must notify us by phone of your intention to cancel within 7 working days from delivery. After notification we will issue you a returns number that you must quote on the paperwork when returning the goods.

If your product you have received is damaged or faulty when delivered, please contact our Customer Services team on 0800 3890059 who will notify you of our returns procedure. You have up to 30 days from delivery to report if your items are faulty or damaged.

1. Goods must be returned 'AS SOLD' in the original packaging complete 'AS NEW'.
2. Goods must be complete, unused, and in 'AS NEW' condition (eg if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received.
3. Goods must be returned to our Returns Department within 14 days from authorisation. We are unable to accept returns of un-wanted and non-faulty items after the 14 days.
4. Any 'FREE GIFTS' with the products must also be returned.
5. All curtain poles and tracks must be inspected at the point of when the courier is delivering the item. Before signing for the goods, please inspect them item and the packaging and if the item or packaging is damaged, please inform the courier and sign and ensure that you have ticked the damaged box on the couriers hand held device or paper work. If this fails to be done, we will not be able to accept the item back as damaged
6. All blinds must be inspected within 24 hours. Any faults with the product must be be reported immediately. Please inspect the item and the packaging and if the item or packaging is damaged, please inform Linens Limited and if this fails to be done, we will not be able to accept the item back as damaged.

Note:
You must organise the return the unwanted items at your expense and risk. Returns cannot be accepted without prior authorisation and a returns authorisation number. The returns authorisation is valid for up to 14 days only. Goods sent back without prior returns authorisation will be returned back to you and the cost of delivery charged to you.

Refunds

Full refund of the cost of the goods is wholly conditional upon the above conditions being met and the refund authorised only after a full inspection of the goods by our Returns department to check for completeness and correct product return.

1. Goods received back complete as NEW and unused and in original box and packaging including all accessories and in a re-sellable condition:
   You will be refunded the full invoice amount less cost of delivery.
2. Goods received back not in a re-sellable condition:
   We are unable to accept these back under the above terms and the goods will be returned back to you and the cost of delivery charged to you.
3. All curtain poles, tracks, blinds, rugs or accessories returned for a general refund will be charged a handling fee of 15% off the product price.
   Goods received back complete as NEW and unused and in original box and packaging including all accessories and in a re-sellable condition:  Goods will not be accepted back if  they are not in a resellable condition.

After Sales and Advice:

t : 0800 389 0059
f : 0161 678 2556
e : info@linenslimited.co.uk

Returns enquiries : info@linenslimited.co.uk

Write to us at:
Linens Limited
Ram Mill
Gordon Street
Chadderton
Oldham
0L9 9RH